This representative told me that I should have them (Centerpoint Energy) instead of calling my plumber. After questioning her, she told me that Centerpoint would have charged me $86 if they would come out to light the pilot lights. What? My plumber charged me only $50 which is less than his normal service call and they would have charged me $86. This makes no sense to me. I told the representative that I was going to write a letter to the paper because I thought this was wrong of them to take advantage of their customers. Her response was, “Is there anything else I can do for you?”
We have no choice in gas companies. I feel that our money (along with everyone else’s) should be refunded by Centerpoint. My next letter will be to the Public Service Commission.
Georgette M. Dugas